TESTIMONIALWhat our Customer SaidTour: 8 Days Best Of Melbourne & Sydney

Hi Andy,My circle of relatives and I had simply lower back from a experience to Australia led via your awesome tour leader Kurabe.We loved ourselves very well, now not least due to the exemplary carrier rendered with the aid of Kurabe, who made anyone experience secure, willing to discover and most significantly, have amusing!Thoughout the trip, she furnished her deep knowledge of the locations we visited and made everybody, from the kids to the aged, sense proper at domestic. She become usually searching out for the institution and inclined to offer ideas and individually added us round even throughout unfastened and easy timings so that we recognize wherein to go.More than that, she changed into always taking pictures folks and sharing with us the pix which leaves many appropriate reminiscences of where we visited.When the rooms allotted by the hotel turned into no longer ideal for families who want to live near collectively, she deliberate out all the information so that everyone was capable of live near their households. Her planning became fantastic and made us make the fine use of our time there.The places we visited were so much more interesting because of the superb spirit which she inculcated in the course of the trip. There were matters which might be past her manipulate, however something she will be able to do to make things higher, she did her utmost, and this is wherein I consider is what makes all people so cushty.In all, I have nothing however desirable matters to say about Kurabe. Thought I need to assist you to recognise.Best regardsTour: eight Days Seoul, Jeju + Mt Sorak

Thank you on your electronic mail dated fifteenth Nov 2019.We would like to thanks on your precious time in writing to us your heartfelt appreciation on the first-rate provider of the tour guide, Mr Nathan Choi throughout your recent ride to Seoul, Jeju + Mt Sorak on 07th Nov – 14th Nov 2019. We are thrilled to recognise that you all have enjoyed the service rendered by using him. This complimentary electronic mail serves as a super motivation to him and our organisation to continue with our efforts.Indeed, a well-educated tour guide will make the distinction by means of providing assistance, through giving joy, laughter, happiness, safety, care and being accountable to the excursion members. We are satisfied that with the applicable trainings, his exemplary provider had been extended to our customers like your self and your family contributors.We want to guarantee that your complimentary notice of Mr Nathan Choi may be communicated to his Superior for his or her instantaneous attention.At ASA Holidays, we strive to renovation our popularity and put in persevered attempt to maintain a excessive level of carrier and products. Once again, we thanks for travelling with us and simply wish to be of carrier to you in the close to destiny.Tour: 13 Days Spain & Portugal

@ Ho Foo Yin & Ng Lay Hiong

To The Management ASA Travel Pte LtdWe would like to compliment Mr. Damien Chia for his professionalism and incredible carrier for this 13 Days Spain / Portugal experience departure date on 19 Oct 2019. Damien is the maximum responsible and devoted tour leader that we’ve come upon. We can genuinely see his ardour in his task, revel in and determination.Please permit us to difficult:1. Highly efficient and responsible. Hotel test – in is achieved inside 10 minutes. i’ve in no way visible any excursion chief physically going to each person room to ensure the whole lot within the room is in operating condition.2. Very distinctive and thorough. HE goes via the tax refund process and help checked that it become carried out efficaciously.three. Caring. My spouse has a knee issues and Damien wuld check along with her each morning how she is coping and inform her no want to hurry, as he always offers us sufficient time.four. Advocacy for customers. In of our lunch, the main meal was supposed to be hen but here have been only some small strip of fowl fried with lotsa of veggies and each one changed into left hungry and irritated. He manages to salvage the situation to negotiate for a alternative meal and makes every body glad. In face, he avoided pointless complaints.5. Professionalism. Despite his numerous reminders to take care of our assets, due to my tiredness, our backpack with our passports and money were stolen. We had been in shock and panic. Damien become cool and very assuring and that makes sense calm. We in reality respect that he has to take us to make a police report and the consultat for the duration of his relaxation time and ensured that we’re safely lower back to Singapore.We have been amazed that ASA tour has this form of worker with such high stage of professionalism and responsibility. We will truly advocate ASA Travel to our pals. five Stars for Mr. Damien Chia. Tour: 9D7N journey to Korea

Dear Person-In-Charge,My family and I actually have simply again from our 9D7N experience to Korea with ASA Holidays. The Korean tour guide and neighborhood tour chief in fee had been Stephen Lee (Lee Ting Jun) and Heng Choon Yang respectively. The motive of this e-mail is to praise the willpower of Stephen and Choon Yang to their jobs.It became our first time traveling South Korea and our wishes have been very well taken care of from the start to the cease of the ride, resulting in a pleasant and fun ride for my circle of relatives and I.As a tour guide, Mr Stephen Lee went above and past and exceeded our expectancies. He turned into noticeably knowledgeable within the places we went to, ensuring to give an explanation for the records of each enchantment in detail earlier than we attain the vacation spot. Other than that, he become very beneficiant and could spend out of his very own pocket for souvenirs from some of the locations we visited. We may want to tell he turned into very inter-private and passionate in serving his visitors properly and making sure they’re glad, from his gestures and actions. The little movement touched us very tons. As we had a few days wherein we needed to journey a few hours to attain a vacation spot, Stephen might begin a karaoke session and sing his heart out, to maintain us from being bored within the bus by unique the excursion individuals. After a long day (even greater tiring for him mainly in Seoul as he had to travel 1hr + lower back domestic), he would still make the effort out to move room to room to conduct room checks for us collectively with Choon Yang every time we check in to a brand new motel, to ensure all people had no issues with our rooms. These are not a part of his roles and duties, but he did them besides. I typically do now not write commendation letters, but Stephen is a completely valuable gem inside the company that I needed to permit his kindness and dedication be acknowledged and regarded. As our excursion had some aged participants, he was also very affected person when they requested him the identical questions during the trip despite the fact that he had already explained them.A passionate tour manual like him is difficult to locate, as we’ve travelled on many excursions earlier than and feature in no way met a excursion manual like Stephen. He is the reason why we have a good impression of ASA Holidays (first time the usage of ASA), and could relatively suggest and positioned ASA as our first preference in destiny journey excursions.As for Choon Yang, he we could the excursion institution sense relaxed and gives us a feel of safety as he is very accountable and might make certain each person is present earlier than moving on. Even when some of us were past due to the meeting time, he might not rush us and make us sense stressed. That is a very essential factor because maximum of us cross on tours to loosen up from our busy existence in Singapore, so having a patient excursion chief that doesn’t increase our pressure allows a lot. He could additionally continually preserve a contented disposition and be on stand-by using to help every time we had troubles with check-in, baggages, passports and and so forth.We owe our thanks to Mr. Stephen Lee and Mr. Heng Choon Yang for this memorable 9D7N Korea trip. For destiny travels, this aggregate of excursion manual and excursion leader will without a doubt be on our top request, as they’d wonderful chemistry and worked well together.Thank you for reading and I would need for this commendation letter to be conveyed to the management of each Mr. Stephen Lee and Heng Choon Yang respectively, to allow their efforts be recognised to the better management. Thank you once more.Tour: 8 Days Best of Seoul + Busan